Maize Water Department
p. (316) 722-7561
P.O. Box 24510100 W Grady Av.
Maize, KS 67101
For questions related to your water
service please call
The City of Maize is currently updating utility ordinances
for water and sewer, which will expire December 31, 2019. Base
rates for water and sewer will be determined by meter size and
usage will be billed on a tiered system with annual increases.
New ordinances will be effective January 1, 2020 with
the following changes:
The structure for sewer rates will be changing beginning
January 1, 2020. Currently, sewer users pay a flat sewer rate,
regardless of how much water they use. In an effort to create a
fair and consistent rate structure for everyone, sewer users
will pay a base rate based on water meter size as well as an
additional rate per 1000 gallons of water used. Rates per 1000
gallons of water used will be billed on a tiered rate structure
with annual increases. The amount you are billed for sewer will
be dependent upon the amount of water you use.
*The area highlighted in green is a correction to the insert in the August utility bills.
Sewer Expansion Fee rates will be changing beginning
January 1, 2020. Currently, sewer users pay a flat sewer
expansion fee rate regardless of how much water they use. Sewer
users will pay a sewer expansion fee base rate as well as an
additional rate per 1000 gallons of water used. Sewer expansion
fee base rates include the first 5000 gallons of water used.
Rates per 1000 gallons of water used in excess of 5000 gallons
will be billed on a tiered rate structure. The amount you are
billed for the sewer expansion fee will be dependent upon the
amount of water you use.
2020 base rate and tiers for sewer expansion fees are as
Water rates will be changing beginning January 1, 2020.
Currently, water users pay a base rate based on meter size as
well as an additional rate per 1000 gallons of water used. Base
rates include the first 2000 gallons of usage. Rates per 1000
gallons of water used in excess of 2000 gallons will be billed
on a tiered rate structure with annual increases. The amount you
are billed for water will be dependent upon the amount of water
Rates for 2020 are reflected in the table below:
Rates for 2020 are reflected
in the table below:
*Base rates for this
table are calculated for a standard ¾” residential meter size
City of Maize Water Quality Consumer Confidence Report is a
snapshot of the quality of the water that we provided last year
(2018). Included are the details about where your water comes
from, what it contains, and how it compares to Environmental
Protection Agency (EPA) and state standards. We are committed to
providing you with information because informed customers are
our best allies. If you would like to observe the decision
making process that affect drinking water quality, please call
Matt Meeks at 721-1458.
at the City of Maize would like to remind all Maize citizens to call and let
us know anytime you are moving in or out of a residence within the city
limits. Notification will allow
us to remove your name from the water utility, ensuring that all water usage
gets charged to the correct person.
The Water Department is responsible for the connection
and disconnection of water service, for maintenance and repair of water
lines, water meters, water valves, and fire hydrants. The Water Department
has an individual on call twenty-four hours per day, seven days per week.
Requests for water repairs and maintenance or concerns about the water
system should be reported to the City Hall during regular hours (8:00 a.m. to
5:00 p.m. Monday through Friday).
The water meters for residents and businesses in Maize are read monthly
during the last week of the month. The utility bills are mailed
to the customer by the 5th of the following month; this means that the most current
water bill received by customers is for water used the previous month. The
city utilizes a 500,000 gallon elevated water tower as it's primary water
storage facility. No inspections or meter setting will be scheduled after
2:30 p.m. or on the weekends. Please call City Hall at 722-7561 for
additional information. Once installation of the water line from the home to
the water meter is complete, please inform City Hall at 722-7561 for City
Inspection before backfilling.
If you are new to the City of Maize, or changing your address in town, an
application for water and sewer service is required and can be completed at Maize City Hall,
10100 Grady Avenue. Application for service requires that you come to City
Hall, complete a
Contract for Utility Service and provide a driver's
license, social security number and a non-refundable connection fee of
$50.00. If you are renting property, we will need a copy of your rental
agreement also. All existing
customers who are changing their address within the City, changing their
name or changing their mailing address are required to complete a new
Contract for Utility Service but can do so free of charge. Applications for the installation of new water meters (new
construction, additional meter for a sprinkler system or upgrade of existing
meter) can also be made at City Hall. For additional information on new
water meters, such as location of meter or installation schedule, can also be
made at City Hall. For additional information please call 722-7561.
Rates and connection fees for water and sewer can be
found on the Home page under Government/City Code and Ordinances.
Water/sewer bills are mailed by the 5th of every month. You can
receive your bill through e-mail by providing us with an e-mail address.
If you have not received a bill by the 10th, please call City Hall at
Bills may be paid with the following options:
In Person at City Hall, 10100 Grady Avenue
from 8:00 a.m. - 5:00 p.m. Monday - Friday
located at the East end of the City Hall Parking lot and is
Automatic Draft will automatically deduct
the billing amount from your checking or savings account between
the 18th and 20th of each month. If you are interested, contact
us at 722-7561 for an ACH application form.
Water bills may also be paid online
using your credit or debit card or in person at City Hall.
A convenience fee will be applied to credit card payments.
Utility bills are due on the 20th of each month. After the 20th of each
month delinquent notices are sent to the customer and owner and a 5% late
fee is assessed. If full payment has not been received by 5:00 p.m. on
the disconnect date, services will be terminated and a $50.00 non-payment
fee will be assessed. To continue service, the balance must be paid in
full as well as the $50.00 non-payment fee. If
you have any questions contact City Hall at 722-7561.
Avoiding Dangerous Cross-Connections
A cross-connection is a point in plumbing systems where drinking water
might come in contact with and be contaminated by hazardous materials:
solid, liquid, or gas. For instance, a hose placed in a bucket with
non-potable water (such as soapy water, pool water, etc.) could contaminate
drinking water if the pressure at the site of the hose is higher than the
water pressure in the home's plumbing. Precautions should be taken to ensure
that low water pressure in the home does not allow back-siphonage by suction
of contaminated water into potable water lines.
Installing your own Water Service
Plumbers will be required to conduct the following:
If you have recently experienced an unusually high and unanticipated
water bill, you may be losing water through a plumbing leak in your home.
Water leaks can be deceptively wasteful and difficult to detect. Just a slow
drip can add up to 15 to 20 gallons a day, while a 1/16-inch faucet leak
wastes as much as one hundred gallons in just 24 hours! Time spent fixing a
water leak will be well worth the effort in conservation and cost savings.
The most notorious household fixture for wasting water and hiding leaks is
in the bathroom. A toilet can waste hundreds of undetected gallons a
day. Leaks from toilets occur when parts are worn or when the internal
mechanisms are out of adjustment. Checking your toilet for leaks is wise
when water bills creep up unexpectedly.
Most toilet leaks are at the overflow pipe or at the plunger ball. If it
is at the overflow pipe, the water level is usually too high. To correct
this problem, gently bend the float arm down so the valve shuts off water
about a half-inch below the top of the overflow pipe. Less often, a leak
develops below the water line or the fill valve becomes worn. Worn fill
valves waste water the same as a dripping faucet. Consult a plumber if you
are not an experienced do-it-yourselfer.
Plunger ball leaks are more difficult to detect than overflow pipe leaks.
The best way to check a plunger ball is to add an ample amount of food
coloring into the clear water tank and wait to see if the dye eventually
appears in the toilet bowl. If it does, the plunger ball is probably leaking
from either worn parts or a misaligned mechanism. A do-it-yourselfer should
be able fix this problem.
Another possible cause for leaky toilets is irregular mineral deposits
between the flapper and drain lip. This problem is easily solved by shutting
off the water supply, flushing the toilet, sponging the tank dry and sanding
off the drain lip mineral deposits with emery paper. Finally, check the
flapper to ensure that it closes and seals the drain successfully.
The second most common cause of household leaks is worn washers in either
valve-stem-and-washer or single lever type faucets. If any of these faucets
drip after they've been turned off firmly, usually the washer is worn and
needs to be replaced. This task involves shutting off the water supply,
dismantling the faucet and making absolutely sure that the replacement
washer is the right size. Usually, this is not difficult; however, some
faucet designs do present a challenge. Consult your favorite hardware store
or do-it-yourself book. If the faucet still leaks after you've replaced the
washer, consult with a plumber.
When correcting faulty and leaking plumbing, it is important that your
shutoff valves are properly located and in working order. Most sinks, wash
basins, hot water heaters and toilets have their own shut-off valves; in
addition, main residential shut-off valves are usually located where the
main water line first enters the home and on the residential side of the
water meter. Unfortunately, most showers and tubs do not have their own
As a final point, water meters can be used as an efficient and effective
detector of water leaks. This is done by turning off all the water in your
home, noting the position of the water meter sweep hand and then rechecking
it again after 15 minutes. Each revolution of the meter sweep hand is
equivalent to 10 gallons. If the water meter reading hasn't changed, your
home is relatively watertight. However, if it has increased, start checking
hose connections, faucets, toilets and anywhere else where leaks could
develop. Sometimes a curbside meter will also indicate a leak hidden
underground. In such instances, call a plumber for advice.
If you have any concerns or questions about high water bills, water leaks
or reading your meter, please contact the Maize City Hall at 722-7561.
Through the integration of its population into every aspect of quality education, civic improvements, community appearance, commerce and recreation, Maize shall preserve its small town atmosphere and become the best small city in Kansas.
"Where Community Counts"
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